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NO-MATCH Mission

No-Match was set up with the express aim of bringing high quality products to the newly-emerging (and often chaotic) market of Electronic Cigarettes.

No-Match aims to be a byword for quality within the E-Cigarette industry, along with safety and professionalism.

Store reviews

Jennifer J.
01/14/2021

Customer Service

I telephoned about a faulty atomiser, I spoke to Noel he was very helpful and I received a new one the very next day, Excellent service.

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Reply from No-Match:
No problem Jennifer....glad to help!<br /> <br /> No-Match Customer Services
David S.
12/10/2020

Excellent

Great site and service. Curiously with my latest order the payment page came up all in Russian! Got it done though.

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Reply from No-Match:
Hey David thanks for your great review. Its really appreciated. The Russian language thing can be solved by clicking on the Letters in the top right hand corner when you get to that page. It has a drop down menu and you can select English. Not sure why it happened but that part of our site is our Merchants (Viva Wallet) page. <br /> <br /> Hope this helps..<br /> <br /> No-Match Customer Services<br /> <br />
Brian M.
05/13/2020

Great service

I have used the shop in Kendal for about 3 years and during this lockdown have used the online and telephone service. It’s been so easy and still I’m able to get the same deals as instore. The partnership with DPD is also excellent during this time and I would just like to say thank you, keep up the great service and stay safe.

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Reply from No-Match:
Thanks very much for your comments Brian, it really is appreciated during this difficult time.<br /> <br /> Stay safe!<br /> <br /> No-Match Customer Services
Andrew B.
05/9/2020

Speedy

Just to say thanks for my delivery today only ordered Thursday. Usual excellent service just as in Penwortham shop. Thank you

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Reply from No-Match:
Thanks Andrew we are trying our best through very difficult circumstances......stay safe!<br /> <br /> No-Match Customer Services
Karen S.
04/14/2020

Easy and friendly online service

I have been coming to your store now for years and served by Chris, who was always very helpful. Due to the recent virus I contacted your office and was shown how to order online with A lovely lady, I didn’t get her name. It was easy to order and My products were dispatched promptly . Thank you so much for taking the stress out of a difficult time, and I wish all the staff the very best.

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Reply from No-Match:
Thanks for your lovely review Karen, that's great to hear and much appreciated!<br /> <br /> Stay safe!!!<br /> <br /> No-Match Customer Services