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NO-MATCH Mission

No-Match was set up with the express aim of bringing high quality products to the newly-emerging (and often chaotic) market of Electronic Cigarettes.

No-Match aims to be a byword for quality within the E-Cigarette industry, along with safety and professionalism.

Store reviews

Martyn T
09/1/2021

Best place to go for ecig products.

Hi i would like to leave a review to let others know your shop is the very best place to go for ecig products.<br /> I would like to say what a great customer care the lady i dealt with in the shop has( sorry i didnt catch her name)<br /> Her knowlege is outstanding and all round great to deal with.<br /> No question or explaining about the products is to much hassle for her.<br /> By far the best customer care i have ever come across.

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Reply from No-Match:
Thank you for your review Martyn, its really appreciated.<br /> We have let Sam in the Preston store know.
Linda D.
07/28/2021

Faults

I have had clear and coloured V3 tanks and I have found that a number of the coloured tanks leak. I much prefer the clear tanks.

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Reply from No-Match:
Thanks for your review Linda. We have tried to contact you by phone about the issue you are having but can't seem to get through.<br /> <br /> Please give us a call on 01772 744248 and ask for Sam. She is in every day except Wednesday.<br /> <br /> No-Match Customer Service
Jennifer J.
01/14/2021

Customer Service

I telephoned about a faulty atomiser, I spoke to Noel he was very helpful and I received a new one the very next day, Excellent service.

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Reply from No-Match:
No problem Jennifer....glad to help!<br /> <br /> No-Match Customer Services
David S.
12/10/2020

Excellent

Great site and service. Curiously with my latest order the payment page came up all in Russian! Got it done though.

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Reply from No-Match:
Hey David thanks for your great review. Its really appreciated. The Russian language thing can be solved by clicking on the Letters in the top right hand corner when you get to that page. It has a drop down menu and you can select English. Not sure why it happened but that part of our site is our Merchants (Viva Wallet) page. <br /> <br /> Hope this helps..<br /> <br /> No-Match Customer Services<br /> <br />
Brian M.
05/13/2020

Great service

I have used the shop in Kendal for about 3 years and during this lockdown have used the online and telephone service. It’s been so easy and still I’m able to get the same deals as instore. The partnership with DPD is also excellent during this time and I would just like to say thank you, keep up the great service and stay safe.

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Reply from No-Match:
Thanks very much for your comments Brian, it really is appreciated during this difficult time.<br /> <br /> Stay safe!<br /> <br /> No-Match Customer Services