Great service

I have used the shop in Kendal for about 3 years and during this lockdown have used the online and telephone service. It’s been so easy and still I’m able to get the same deals as instore. The partnership with DPD is also excellent during this time and I would just like to say thank you, keep up the great service and stay safe.

Speedy

Just to say thanks for my delivery today only ordered Thursday. Usual excellent service just as in Penwortham shop. Thank you

Easy and friendly online service

I have been coming to your store now for years and served by Chris, who was always very helpful. Due to the recent virus I contacted your office and was shown how to order online with A lovely lady, I didn’t get her name. It was easy to order and My products were dispatched promptly . Thank you so much for taking the stress out of a difficult time, and I wish all the staff the very best.

Head Office

Just wanted to say a huge thank you as usually I buy my supplies in store but had to order via the web due to the shops being closed. When I called head office, the gentleman was extremely helpful as to how I could order and less than 24 hours later I’ve just taken delivery. In these uncertain times that’s an impressive service - thank you.

Vaporesso

I have been coming to No-Match Penwortham for a few years now and I cannot fault the excellent customer service. Everyone that works there are extremely knowledgeable about the products and know their customers greatly. I have had a few e-cigarettes over the years and decided it was time for a change. I had had the Atom for a very long time which was fantastic and Sam recommended the new Vaporesso and wow this has to be one of the best I have ever had, I absolutely love it and it is very simple to use. Thank you for your recommendation, I will, and have, definitely recommend you to anyone I know.